Promotions: Please remember that our promotions such as GroupOn, Living Social, Amazon, Google, etc. are designed for "First Time" clients only and is clearly stated on the promotion ad. Do not purchase one of these if you have been to the spa for any other service. We do have other specials and discounts for returning clients and are happy to have returning clients.
RESERVATIONS - Plan to arrive about 10 minutes before your appointment to allow time to fill out any necessary intake forms, use the restroom and begin to relax! Your appointment is scheduled with a specific therapist whose time is allocated exclusively to you throughout your treatment, therefore a late arrival or start time will lessen the time available to complete your treatment.
RUNNING LATE - Please call ahead if you are running more than 5 minutes late. You will be given as much of your scheduled time as the therapist's schedule can permit, though treatment times will be shortened as needed.
CANCELLATIONS - We require 48 hours notice of cancellations to avoid being charged for your scheduled appointment. The full appointment fee is charged for cancellations with less than 48 hours notice and for no shows. This is to enable other clients to have an opportunity to book appointments for times that will be open.
REFERRALS - Your referrals are vital to the success of Magdalen's Pure Skin Care. We would like to extend our gratitude for the business you bring when you refer your friends, family and co-workers. Each new guest who visits us on your recommendation will receive 15% off their first visit to us, as our warm welcome to Magdalen's Pure Skin Care. With our sincere thanks you will also enjoy 20% off your next visit to our spa.
GRATUITIES -Typically, gratuity at a spa is calculated the same way as is commonly done at restaurants, about 20% or more if you feel you received excellent care. And remember, gratuities are usually based on the full service price, regardless of discounts provided. Gift certificates do not include a gratuity unless noted otherwise.